Job Title
IT Infrastructure Support_Amanzimtoti (Negotiable)Employment Type
Full TimeExperience
3 to 5 yearsSalary
NegotiableJob Published
26 February 2025Job Reference No.
995639151Job Description
- Responsibilities:
- The desired candidate will be required to perform the following which may not be limited to:
- Provide first-line support for laptops, video and web conferences, & file sharing solutions
- IT front desk support
- Install, configure, and troubleshoot hardware and software issues
- Set up and manage wireless networks, ensuring reliable connectivity
- Diagnose and resolve network problems, monitor network performance
- Create, modify, and delete user accounts in Active Directory
- Plan and execute backup strategies to ensure data integrity and availability
- Train employees on IT systems and provide user manuals
- Contribute to IT department knowledge management initiatives
- Support for Syspro upgrade project, working with remote IT staff, including change implementation and testing
- Collaborate with other departments to support overall business objectives
- Ensure seamless integration of IT systems across all departments
- Liaison with external IT support
- Stay current with emerging technologies and industry trends
- Must be willing and available to work after hours in emergencies when required
- Manage the ERP and other software packages including VIP Payroll System, Uniclox Biometric Access Control System, Pastel etc.